Carey International Opens New Worldwide Reservations Center

WASHINGTON, Aug. 11 /PRNewswire/ — Carey International, Inc. today announced that it has opened a new 100-seat state-of-the-art call center in Frederick, Maryland to service its ever growing customer base and their global transportation needs.

“Carey has established a benchmark for premium level service with our new worldwide call center,” said Devin J. Murphy, President and CEO of Carey International. “Its mission is to service our customers’ ‘high-touch’ reservations involving multi-city, multi-vehicle transportation such as executive/VIP travel, meetings and events, road shows, tours and international destinations.” Murphy added, “In addition, our award-winning online booking tool, http://www.ecarey.com/, has become the preferred method for ‘low-touch’ reservations involving point-to-point transportation such as airport transfers. We are committed to providing our customers with quality choices when making reservations for a Carey car.”

“The Frederick Call Center will continue to expand and be a catalyst for continued growth for Carey worldwide,” stated Gary L. Kessler, Executive Vice President, Operations. “The new Frederick center boast a number of technological advancements, such as enhanced call projection and scheduling capabilities,” said Marc Mills, Vice President, Call Center Operations. Mills added, “In addition, Carey has completely reinvigorated its training curriculum focusing more than ever on delivering a pleasant and efficient reservation experience every time a customer calls Carey.”

Since 1921, Carey International has set the standard for luxury limousine service. Today, Carey is recognized as the world’s premier chauffeured transportation service. Carey’s unique franchise system ensures consistent, high quality service in over 500 cities around the world. Carey provides services for airport transfers, charters, conferences, meetings, road shows, special events and tours. Carey’s fleet accommodates groups of all sizes with the newest luxury sedans, stretch limousines, sport utility vehicles, vans, mini-buses, and motor coaches. For more information, please visit http://www.ecarey.com/.

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