EL AL Announces Major Upgrades of In-Flight Services

New Entertainment Offerings, Alternative Menu Options and Wireless Internet

NEW YORK, March 23 /PRNewswire/ — EL AL, Israel’s national airline, continues its commitment to offer exceptional service with the announcement of new in-flight amenities on all routes between the United States and Israel. New entertainment features, alternative menu options and a partnership with “Connexion by Boeing” to provide the only in-flight wireless Internet access on flights to and from Israel, shows EL AL’s on-going dedication to meet passengers growing expectations. These new amenities will further enhance EL AL’s “feel at home” mission.

“EL AL has succeeded in improving our excellent in-flight product by responding to feedback from our passengers and learning their preferences so we can better meet their needs,” stated Michael Mayer, General Manager, North America, EL AL “We are very excited to offer our travelers the comforts and amenities that will continue to make them feel at home on EL AL.”

IN-FLIGHT ENTERTAINMENT

EL AL’s new in-flight entertainment offerings satisfy the varying preferences of its passengers. In developing the new entertainment features, EL AL selected programming to meet the interests of any passenger. A selection of entertainment options includes a variety of audio and video programming. In addition, the EL AL in-flight magazine, Atmosphere, is now available in video and/or print editions.

“Video EL AL” is offered on all EL AL 747-400s and 777s, which are equipped with personal video screens in all classes of service. Each unit offers a wide range of entertainment, including a variety of movies that change monthly. Each movie is carefully selected by EL AL and is based on passenger demographics and requests. EL AL is the only airline offering service to Israel in which all movies and television programs are translated into Hebrew (subtitles or dubbing). In addition, Israeli movies are translated into English and most movies also have an additional French soundtrack. The personal video screens also offer a choice of six television channels, including:

* Kid’s Specials: Top movies for children and, during the summer travel
season, a selection of programming from Israel’s “Hop!” kid’s channel.
* Entertainment: Programs such as “Everybody Loves Raymond” and “Frasier,”
plus sporting events, movie clips and nature movies.
* Atmosphere: A channel created exclusively for EL AL, which features in-
depth clips of contemporary television in both English and Hebrew.

“Radio EL AL” offers passengers a wide selection of programming to suit a broad spectrum of interests and tastes in music and audio education, including tips on in-flight exercise. The ten channels are updated monthly and include:

* Easy Listening (serene and soothing sounds)
* International Pop (top of the pop charts worldwide)
* Israeli Pop (latest in Israeli pop music)
* Religion & Faith (Hasidic music, folklore and excerpts from the Bavli
and Yerushalmi Talmud)
* Classics (classical favorites)
* Jazz (easy listening, smooth jazz)
* Mediterranean (contemporary and traditional Mediterranean beats)
* Golden Oldies (classic tunes)
* Remembering (all-time Israeli favorites)
* Seasonal (new and different music each month)

ALTERNATIVE MENU OPTIONS

EL AL now offers alternative ethnic menu options called “Tastes from Home” on flights from Israel to the United States, in addition to EL AL’s customary in-flight kosher meals. EL AL recognizes the need for an expanded menu in an effort to accommodate the diverse tastes of its passengers.

An alternative ethnic meal is available each month in Coach Class. The March alternative meal is Kubbeh Bamya, a traditional Middle Eastern dish. Over the next few months, EL AL will offer delicacies from Hungary, India and Morocco. A recipe booklet will be distributed in-flight each month highlighting the ethnic meal during that period. In addition to this special offering on flights from Israel, EL AL provides a selection of 19 healthy meal options for those passengers on flights from the United States to Israel, which can be ordered through any travel agent or by calling EL AL at least 24- hours before departure.

WIRELESS INTERNET ON EL AL

EL AL recently signed an agreement with Connexion by Boeing to install high-speed Internet service on all of EL AL’s 747-400 and 777 aircraft. Installation of the service will begin in June of 2005 and will be completed by the end of 2006 at an estimated cost of $3 million. This service will allow EL AL passengers in all classes the ability to connect to the Internet. Cost for Internet access will range from $9.95 to $29.95. EL AL is among the first five airlines in the world and the only carrier to Israel to offer this speedy Internet service in-flight. The Boeing wireless Internet service is considered to be the most advanced system available in airline communications.

ARRIVAL

A unique and symbolic experience for passengers arriving in Israel on any EL AL flight is the moment of touchdown in Tel Aviv. Only on EL AL can passengers receive an authentic “welcome home” experience as they hear a selection of heart-warming Israeli songs, specifically, Hevenu Shalom Aleichem. The traditional song, known to inspire passengers to sing along to the words “we bring you greetings of peace,” is broadcast throughout the aircraft immediately upon touchdown, along with the EL AL tradition of passengers clapping their hands.

ABOUT EL AL

EL AL, Israel’s national airline, celebrating 55 years of service, offers the most nonstop flights between New York (JFK/Newark) and Israel and the only direct service from Los Angeles, Chicago, and Miami. From the USA, EL AL codeshares with Delta Airlines and offers special fares from 48 additional cities. EL AL is the only airline with First Class service on nonstop flights between the U.S. and Israel. EL AL flies to more than 40 destinations worldwide from Israel. Your Israel experience begins the moment you board EL AL. For more information, contact your travel agent or call EL AL at (800) 223-6700 or (212) 768-9200 or visit http://www.elal.com/. For updated daily departure and arrival recorded flight information, travelers can call (800) EL AL-747, 24 hours a day, 7 days a week.

Related Articles

No related posts.