Revolutionary New Product: TicketsNow and World Access Introduce Event Ticket Insurance

Ticket Protection Provides Total Peace of Mind for Concert-Goers and Sports Fans

RICHMOND, Va., March 27 /PRNewswire/ — TicketsNow and World Access today announced the first wide-scale ticket insurance offering in the U.S. for consumers buying sports, concert and theater tickets online. Event Ticket Insurance provides TicketsNow customers a full refund of the total purchase price, including shipping fees and taxes, if they cannot attend the event for covered personal, medical or travel reasons.

“Americans are avid fans of entertainment events and are willing to make significant investments to attend them. When someone has to cancel their event plans, there is often a financial loss along with the disappointment,” said Mike Stein, Senior Vice President of Business Development and e-Commerce for TicketsNow, the world’s leading marketplace for premium event tickets. “We want ticket buyers to have the best event experience possible, which now includes financial peace of mind.”

Stein noted that the program has been piloted for several weeks. “Our customers value the ability to protect their event experience. By providing this unique product, we have expanded our traditional market to include those consumers who, until now, may have been hesitant to make a significant investment in advance ticket purchases.”

Consumers can add personal Event Ticket Insurance to their orders during the checkout process at The product is designed to extend protection beyond the TicketsNow “Buyer Guarantee,” which assures the authenticity of every ticket sold on the site.

Developed by specialty insurance provider World Access, Event Ticket Insurance costs a small percentage of the total ticket purchase. “We are pleased to work with a company like TicketsNow which shares our values of excellent customer service and experience,” said Cassie Brinkley, Vice President of Specialty Markets. “World Access is dedicated to enriching our client’s products with specialty insurance and assistance services that make life simpler and more financially secure.”

About Tickets Now

Established in 1999, TicketsNow is the world’s largest and most trusted marketplace for premium event tickets. More than 90% of all professional ticket agencies that list, buy, and sell secondary event tickets online utilize software developed by TicketsNow — creating the most comprehensive database of secondary event tickets in the world. Named in 2004 to the Inc. 500 index of the fastest-growing privately held companies in the U.S., TicketsNow is a premium ticket provider for USA TODAY and AOL, a member of the Better Business Bureau, and a founding member of the NATB, which promotes the highest level of ethics in the secondary ticketing marketplace. For more information, visit

About World Access

A global leader in insurance and emergency assistance services, World Access provides travel insurance and assistance to millions of consumers each year, using customized solutions that increase revenue and enhance value for travel agents, suppliers, credit card companies and more. World Access is a member of the Mondial Assistance Group, an international leader in travel insurance and assistance with 37 operations centers in 28 countries.

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