Hunger Pangs? American Airlines Expands, Adds Variety to ‘Food on Board’ Program to Satisfy Passengers’ Palates

Positive Customer, Employee Feedback Spurs Broader Food Selection

FORT WORTH, Texas, May 2 /PRNewswire-FirstCall/ — Hungry passengers flying in American Airlines main cabin have a few more choices these days. Spurred by favorable passenger and employee response to its “Food on Board” program, American has increased the number of routes on which snack boxes are available for purchase, added variety to its sandwich items and implemented the program on many American Eagle flights.

American introduced six new sandwiches for sale on its transcontinental and Hawaii flights: three in the morning and three in the afternoon. In addition, American introduced its snack boxes on 150 new flights and American Eagle, the regional affiliate of American Airlines, began offering snack boxes on most flights last month.

American launched its main-cabin food-for-sale program on Feb. 1, 2005. American offers food for sale on selected domestic routes longer than three hours and on transcontinental and Hawaii flights. American’s decision to expand the program is based on positive feedback the carrier received from its inflight surveys. Among the findings:

* Nearly 80 percent of passengers surveyed reported that the snack boxes
currently available are a “good value.”

* More than 90 percent of flight attendants reported the service ran
smoothly and some reported selling out of snacks and sandwiches
because the option is so popular.

In fact, just four days into the program, American increased the availability of the food offerings by 50 percent to meet the greater-than- expected customer demand.

“We know our passengers get hungry and often don’t have time to stop and get food between flights or on their way to the airport,” said Donna Snepp, Managing Director – Food and Beverage. “Based on customer research and employee feedback, American is offering the food choices that customers value. We are excited to expand our main cabin food program and offer customers more variety by rotating sandwich options.”

The new sandwiches, which American began offering May 1, are available on 120 transcontinental and 40 Hawaii flights of five hours or greater in length and are priced at $5. The new sandwiches include:

A.M. Sandwiches
* Home-style egg salad wrap: Freshly prepared home-style egg salad
seasoned with dill leaf, served in a large whole-wheat flour tortilla
wrap with a crisp romaine and iceberg lettuce blend.

* Ham and cream cheese on raisin bread: Thinly sliced smoked-ham served
on fresh-baked raisin bread with an infused cinnamon raisin cream
cheese spread.

* Club croissant sandwich: Thinly sliced roasted turkey breast served on
a fresh-baked croissant topped with crisp green-leaf lettuce, sliced
Roma tomato, aged cheddar cheese and apple-wood smoked bacon strips
served with a side of mayonnaise spread.

P.M. Sandwiches
* Ham and cheddar twister club sandwich: Thinly sliced smoked-ham served
on a Danish roll topped with crisp green-leaf lettuce, sliced Roma
tomatoes, aged cheddar cheese and bacon strips served with a side of
mayonnaise spread.

* Roast turkey, cranberry and Brie wrap: Thinly sliced roasted turkey
breast served in a large spinach-flavored tortilla wrap with sun-dried
cranberries, a crisp romaine and iceberg lettuce blend, and a creamy
Brie cheese spread.

* Turkey pesto wrap: Thinly sliced roasted turkey breast served in a
large garlic-pesto flavored tortilla wrap with sun-dried cranberries,
a crisp romaine and iceberg lettuce blend, Monterey jack cheese and a
creamy basil-pesto spread.

American offers the morning sandwiches/wraps from 6 a.m. to 9:59 a.m. and the afternoon sandwiches/wraps from 10 a.m. to 7:30 p.m. In addition, American offers $3 snack boxes on domestic, non-transcontinental flights of at least three hours or greater and on most American Eagle flights. The morning snack box includes a Kellogg’s(C) Nutri-Grain Muffin Bar, Ocean Spray(R) Craisins(C) New York Style(R) Brand(R) Mini Bagel Chips, Rondele cream-cheese spread and Peerless(R) Starlite Mint. The afternoon snack box contains Pepperidge Farm(R) Distinctive Crackers, Sparrer’s(C) gourmet beef salami slices, cheddar cheese, Delyse(R) Orchard Fruit Mix and Oreo(C) cookies.

About American Airlines

American Airlines is the world’s largest carrier. American, American Eagle and the AmericanConnection(R) regional carriers serve more than 250 cities in over 40 countries with more than 3,800 daily flights. The combined network fleet numbers more than 1,000 aircraft. American’s award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve more than 575 destinations in 135 countries and territories. American Airlines, Inc. and American Eagle are subsidiaries of AMR Corporation (NYSE:AMR) .

AmericanAirlines, American Eagle, AmericanConnection, AA.com, AAdvantage and Net SAAvers & Special Offers are marks of American Airlines, Inc.

AmericanAirlines(R) We know why you fly(SM)

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