Princess Passengers Select Best Shore Excursion Service in Alaska


Princess 2006 C.R.U.I.S.E. Service Awards Recognize Exceptional Efforts of Local Tour Operators, Guides and Dock Representatives

SANTA CLARITA, Calif., Sept. 20 /PRNewswire/ — As the 2006 Alaska cruise season winds down, Princess has announced the winners of its eighth annual C.R.U.I.S.E. service awards, which honor passenger choices for best tours of the season plus favorite tour guides and dock representatives in Alaska and Northwest ports Princess ships visit during the summer.

The awards recognize the importance of local tour operators and their staff as a vital part of the visitor’s Alaska cruise experience and are based upon the number of positive passenger comments. Winners include tour companies, individual guides and dock representatives from Princess’ extensive line-up of more than 150 shore excursion options in Alaska. For the first time, the 2006 season awards will honor the contributions of dock representatives who make sure tours operate in a timely and smooth manner and assist passengers before and after tours. All recipients will receive their awards at ceremonies held aboard the line’s Alaska-based ships.

“Our local tour operators are an integral part of our passengers’ cruise experience in Alaska, and they excel at ensuring that Princess’ service levels continue even off the ship,” said Charlie Ball, president of Princess Tours. “We’re so pleased every year to see the wonderful feedback we get from passengers that helps us determine the winners of these C.R.U.I.S.E. service excellence awards.”

Begun in 1999 in the Caribbean as part of Princess’ C.R.U.I.S.E. (Courtesy, Respect, Unfailing In Service Excellence) customer service program, and expanded to Alaska in 2000, these tour operator awards cap off a season-long effort to recognize the role that Alaskan-owned tour partners play in passengers’ cruise experiences. Tour Guide of the Season and Dock Representative of the Season award winners receive $100, a letter of commendation, a plaque, a ship tour and lunch onboard with their family. Operators of the Shore Excursion of the Season receive a plaque and a letter of commendation, a tour of the ship, and lunch onboard for company officials. A full list of winners is attached.

Princess Cruises and Tours
Adventures Ashore 2006 C.R.U.I.S.E. Shore Excursion of the Season,
Tour Guide of the Season & Dock Representative of the Season

Juneau:
Co-Shore Excursions: Helicopter Glacier Walkabout, NorthStar Trekking
Taku Glacier Lodge Flight & Feast, Wings Airways &
Taku Lodge
Whale Watching & Wildlife Quest, Allen Marine Tours
Tour Guide: Richard Stokes, Gastineau Guiding Co.
Dock Representative: Elizabeth Schoenfeld, Alaska Travel Adventures

Ketchikan:
Co-Shore Excursions: Canopy Adventure & Wildlife Expedition, Alaska
Canopy Adventures
Mountain Point Snorkeling Adventure, Snorkel Alaska
Co-Tour Guides: Rob Holston, Lighthouse Excursions
Ken Pollworth, Baranof Skiff Excursions
Dock Representative: Josh Kolean, Panhandle Motorcycle Adventures

Seattle:
Shore Excursion: Seattle Highlights, Gray Line of Seattle

Sitka:
Shore Excursion: Sea Otter Quest & Alaska Raptor Center, Allen
Marine Tours and Sitka Tours
Tour Guide: Christian Litten, Greenling Enterprises LLC
Dock Representative: Sherry Aitken, Allen Marine Tours

Skagway:
Co-Shore Excursions: Glacier Point Wilderness Safari, Chilkat Guides
Klondike Rock Climbing & Rappelling, Alaska
Mountain Guides
Skagway’s Original Street Car, Skagway Street
Car Co.
Co-Tour Guides: Ben Labay, Chilkat Guides
Cindy Godbey, Klondike Gold Dredge
Dock Representative: Jackie Tobin-Wolf, Alaska Excursions

Vancouver:
Shore Excursion: Vancouver Overview, Gray Line West – Vancouver

Victoria:
Shore Excursion: Butchart & Butterfly Gardens, Gray Line West -
Victoria
Tour Guide: Norman Archer, D’Costa Ports of Call
Dock Representative: Alf Gale, Gray Line West – Victoria

Whittier:
Shore Excursion: Blackstone Glacier Adventure Cruise, Prince William
Sound Cruises & Tours

About Princess Cruises:

One of the best-known names in cruising, Princess Cruises is a global cruise and tour company operating a fleet of 15 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. A recognized leader in worldwide cruising, Princess offers its passengers the opportunity to escape to the top destinations around the globe, with sailings to all seven continents, ranging in length from seven to 30 days. The company is part of Carnival Corporation & plc (NYSE:CCL) (NYSE:CUK) .

Princess Cruises is a proud member of World’s Leading Cruise Lines. Our exclusive alliance also includes Carnival Cruise Lines, Holland America, Cunard Line, Costa Cruises, Windstar Cruises and The Yachts of Seabourn. Sharing a passion to please each guest, and a commitment to quality and value, our member lines appeal to a wide range of lifestyles and budgets. Together we offer exciting and enriching cruise vacations to the world’s most desirable destinations.

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