Ted to Improve Customer Boarding Experience as It Becomes the First Airline to Use a Fully Automated Dual-End Jet Bridge

Will Test the State-of-the-Art Bridge System at Denver International Airport

CHICAGO, Jan. 12 /PRNewswire-FirstCall/ — Ted will become the first airline to operate the fully automated, Over-The-Wing (OTW), Dual-End Jet Bridge — an industry-leading loading bridge that enables passengers to board and deplane simultaneously from the front and rear doors on most narrow-body aircraft. This system will cut deplaning time in half and improve the customer experience.

The bridge system initially will be used on Concourse B at the Denver International Airport. Five bridge systems will be installed in 2006, with future systems planned throughout the Ted network in 2007 and beyond after operational testing is complete.

“We’re pleased to become the first airline to utilize this innovative equipment, as it gives us a new opportunity to improve our service to customers,” said Sean Donohue, vice president-Operational Services, United Express and Ted. “The bridge system will help enhance our operations at the airport by enabling our customers to deplane faster, while giving our employees more time to focus on our customers.”

The DoubleDocker Bridge system is the first fully automated passenger loading bridge system, and utilizes the latest technology — including artificial intelligence and triple-redundant sensors to drive both front and rear bridges to their docking positions. The system was developed, designed, and manufactured by Dewbridge Airport Systems of Ogdensburg, New York, and an earlier version is used in Canada. It was designed for maximum flexibility on narrow-body aircraft, making it an ideal system for Ted’s A320 fleet.

About Ted

Ted is part of United Airlines (BULLETIN BOARD: UALAQ) , which operates more than 3,400 flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United is also a founding member of Star Alliance, which provides connections for our customers to 790 destinations in 138 countries worldwide. United’s 57,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company’s Web site at http://united.com/ .

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