Nation’s Largest Provider of Travel Insurance Flooded with Calls for Assistance During Weekend Northeast Storm
STEVENS POINT, Wis., Feb. 13 /PRNewswire/ — On the heels of the winter storm that produced record breaking snow accumulations from North Carolina to Maine over the weekend; Travel Guard International, the nation’s largest provider of travel insurance, has been answering the call of thousands stranded travelers up and down the Eastern seaboard.
“Our LiveTravel assistance center has received five times the normal volume of calls from travelers needing help to rebook cancelled flights and make alternative hotel reservations,” reports Dan McGinnity, Travel Guard Vice President. “The closures of virtually all major airports on the East coast, along with the grounded planes, stranded travelers throughout the country. Most of our clients have been rebooked on alternate flights and will be on their way home today or tomorrow. We expect a significant number of calls from policyholders later this week filing trip delay and cancellation claims.”
Travelers who have purchased Travel Guard travel insurance policies have immediate, 24/7 access to the company’s LiveTravel emergency travel service hotline for rebooking cancelled flights, making alternative hotel reservations or assisting with ground transportation – services well-suited to weary travelers dealing with the aftermath of a powerful winter storm.
Travel Guard’s two most popular policies – Cruise, Tour & Travel and ProtectAssist – provide coverage for trips delayed or cancelled by winter storms or other severe weather, McGinnity said. For example, if a traveler is forced to cancel a trip due to severe weather, travel insurance provides a reimbursement for nonrefundable expenses, up to the limit of coverage purchased.
If severe weather forces the evacuation of the traveler’s hotel or resort, the travel insurance provides reimbursement for nonrefundable expenses, and additional travel expenses covered by the policy. To be eligible for the coverage, McGinnity notes that travelers must purchase their travel insurance policies before the severe weather is forecasted or predicted. Losses resulting from a storm that has been forecasted or predicted on or before the effective date of coverage are excluded.”
Travel Guard’s complete family of travel insurance and assistance services can be purchased online at http://www.travelguard.com/ , through Travel Guard’s 24-hour World Service Center (800-826-1300), or from one of the more than 16,000 travel agencies who offer Travel Guard products.
Travel Guard International is America’s leading travel insurance provider, covering more than 6 million travelers each year. Travel Guard’s travel protection plans include coverage for trip cancellation penalties, travel interruptions and delays, emergency medical expenses, medical evacuation expenses and lost or delayed baggage. All Travel Guard coverage also includes 24-hour travel emergency service for emergency medical assistance, last minute or emergency travel changes, lost luggage tracking, pre-trip travel advice and more.
Travel Guard’s insurance plans are underwritten by Arch Insurance Company, with its principal place of business in New York, NY, or American Home Assurance Company, with its principal place of business in New York, NY. This is only a brief description of the insurance coverages available under the policies. The policies contain reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this document and the policy, the policy shall govern. Not all coverages are available in every state.
** Non-insurance services are provided by Travel Guard International.