ARLINGTON, Va., Aug. 29 /PRNewswire-FirstCall/ — US Airways has implemented its flexible travel policy and canceled flights to and from cities along the Eastern Gulf Coast due to Hurricane Katrina.
All US Airways and US Airways Express flights to and from New Orleans and Pensacola, Fla., have been canceled for Monday, Aug. 29, as well as originating flights from New Orleans and all Pensacola service until 2 p.m. Central time, on Tuesday, Aug. 30, 2005. US Airways will evaluate the resumption of service in these cities after conditions are assessed later today.
US Airways Express service to Jackson, Miss., and Mobile, Ala., has been canceled for today. US Airways Express operations in Birmingham have been canceled through tomorrow morning’s originating flight, and service to and from Huntsville and Montgomery, Ala., also has been suspended for this afternoon, with the resumption of evening flights being evaluated later in the day. US Airways Express Tallahassee service is expected to operate unaffected by Hurricane Katrina today.
Customers with itineraries for travel to and from the following destinations can make changes to their itineraries and US Airways will waive the standard change fee and advance reservation and ticketing requirements:
— Aug. 26-29: Pensacola and Tallahassee, Fla.;
— Aug. 27-29: Mobile and Montgomery, Ala., and Jackson;
— Aug. 29-30: Birmingham and Huntsville, Ala.; and
— Aug. 27-Sept. 5: New Orleans*
For flights canceled due to these weather conditions, US Airways will provide the following options to customers, at no extra cost:
— Reschedule travel to originate up to seven days later for all
destinations except New Orleans, for which travel can be rescheduled up
to one year later;
— Re-accommodation on alternate flights on US Airways, or on another
airline if an alternative flight does not depart within four hours;
— Customers en route can return to their city of origin and reschedule
travel to originate up to seven days later (one year later for New
— Receive a refund for the full value of the ticket.
If US Airways continues to operate to the affected destinations, customers can still make certain changes without incurring the standard change fee, advance reservation or ticketing requirements. Some itinerary changes are subject to fare availability; should the original fare not be available, customers are responsible for the applicable difference in fares. Allowed changes include:
— The entire itinerary can be moved forward or delayed, up to seven days
(one year for New Orleans) from the scheduled origination date. The
length of travel cannot be changed; or
— The full value of wholly unused tickets can be applied toward the
purchase of a ticket to an alternate destination, with travel to
originate within seven days (one year for New Orleans) of the scheduled
— If alternate arrangements cannot be confirmed, customers can stand by
for their desired flights without incurring the standby fee.
* Passengers can rebook their travel for up to one year for New Orleans only. All customers must rebook and have their tickets reissued by Sept. 5, 2005, and travel must commence within one year from original date of ticket issuance.
Certain discounted tickets, which may include those purchased via discount travel Web sites may not qualify for a waiver of fees or routing options as outlined in our Flexible Travel policy. To determine if a ticket qualifies for a change as outlined in our Flexible Travel policy, please contact either the discount travel company from which the ticket was purchased, or US Airways at 1-800-428-4322.
If the ticket was purchased through US Airways for travel on airlines other than US Airways, US Airways Shuttle, or US Airways Express, the policies of the other airline apply.
For more information on US Airways and US Airways Express flight schedules and fares, visit usairways.com.
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