Marriott Brands Receive Top Honors in Consumer Surveys

Marriott Hotels & Resorts, Courtyard and TownePlace Suites Ranked #1 by Business Travel News

WASHINGTON, Feb. 7 /PRNewswire/ — Business and leisure travelers rank Marriott International, Inc. (NYSE:MAR) hotels and resorts and its frequent travel program, Marriott Rewards, at the top in the following current consumer surveys:

– Business Travel News — Today, three of the company’s brands received the highest rankings in their categories in this year’s U.S. Hotel Chain Survey, more than any other lodging company. Ranked number one by the publication were Marriott Hotels & Resorts in the upscale category, Courtyard in the mid-price with food and beverage category and TownePlace Suites in the upscale extended-stay category. Both Courtyard and TownePlace Suites earned top honors for the second year in a row. The annual readers survey reflects the opinions of corporate travel buyers and meeting planners based on a range of criteria, including ease of arranging individual and group travel, helpful and courteous staff, quality of food and amenities, and overall price-value relationship.

– Market Metrix — The quarterly survey, which provides rankings based on customer satisfaction, named SpringHill Suites the number one upscale hotel brand. The survey is based on 35,000 in-depth consumer interviews.

– Travel Weekly China — In its end of the year 2004 hotel rankings, the magazine named Marriott International and its brands “The Best Hotel Chain.” The 2004 award finalists were chosen by a distinguished panel of judges comprised of well-respected travel professionals, university professors and Chinese travel writers.

– Marriott Rewards, the company’s frequent travel program, was recently voted the best by the readers of Global Traveler magazine. With more than 2,400 participating hotels in 64 countries, Marriott Rewards provides travelers the opportunity to get to the places they dream of 30 percent faster than with other leading programs.**

For reservations at any Marriott hotel brand, call (800) 228-9290, visit or contact a travel professional.

**Comparison based on seven nights at Starwood, Hilton, InterContinental Hotel Group and Hyatt full-service hotels of similar quality and points earned on dollars spent. Assumes standard award offerings for base-level members. All comparisons made as of 1/05.

MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading lodging company with more than 2,600 lodging properties in the United States and 64 other countries and territories. Marriott International operates and franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites, and Bulgari brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club International, Horizons, The Ritz-Carlton Club and Marriott Grand Residence Club brands; operates Marriott Executive Apartments; provides furnished corporate housing through its Marriott ExecuStay division; and operates conference centers. The company is headquartered in Washington, D.C., and has approximately 128,000 employees. It is ranked as the lodging industry’s most admired company and one of the best places to work for by Fortune(R) magazine. In fiscal year 2003, Marriott International reported sales from continuing operations of $9 billion. For more information or reservations, please visit our web site at

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