Delta Customers Impacted by Winter Storms in the Northeast May Change Travel Plans Without Penalties or Fees

Customers traveling in the Northeast likely to encounter inclement weather commencing Friday evening

ATLANTA, March 11 /PRNewswire-FirstCall/ — Delta Air Lines’ (NYSE:DAL) customers booked on flights to or from impacted cities in the Northeast may make adjustments to their travel schedule due to the impact of winter storms commencing on Fri., March 11, 2005.

Customers who purchased a ticket, by March 11, 2005, and are scheduled to travel March 11-13, 2005, to, from or through the following cities on Delta, Song(R), or Delta Connection(R) or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by March 16, 2005, and begin travel on or before March 16, 2005. Changes to origins and destinations may result in a fare increase. Any fare difference between original ticket and the new ticket will be collected at the time of rebooking.

Customers whose flights are cancelled may request refunds. All customers are encouraged to visit updates for the latest news on the Northeast winter storms in addition to their local airport’s web site prior to departure.

Impacted cities include the following (note: list may not be complete):
* Albany, NY
* Bangor, ME
* Boston
* Burlington, VT
* Hartford, CT
* Manchester, NH
* New Haven, CT
* Portland, ME
* Providence, RI

For additional cities and updates on flights visit or call 1-800-325-1999 for flight status. Media seeking the most up-to-date information on affected cities should visit . For the latest information on airport operations, please check the appropriate local airport web sites.

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