Hyatt Gold Passport Members Take Check-in Process Into Their Own Hands

Hyatt Introduces Web-Based PDA Check-in

CHICAGO, IL — (MARKET WIRE) — September 13, 2006 — Since nearly 20 million Americans today use a PDA (personal digital assistant*), Hyatt Hotels & Resorts is now offering its Gold Passport members the freedom to check in to Hyatt hotels prior to arrival on web-based handheld devices. Now available at participating Hyatt properties in the U.S., Canada and the Caribbean, this new offering also allows guests to select their room type, upgrades and other amenities.

“As the landscape of hotel check-in continues to evolve, we are seeing more and more travelers taking advantage of lobby kiosks and web-based applications that give complete control over the process and as a result, greater peace of mind during the stresses of travel,” said Matt Adams, vice president of operations for Hyatt Hotels Corporation. “If a guest’s flight is delayed or a traveler wants to upgrade to a Regency Club room, it’s now possible to check in via the palm of the hand. Like Hyatt’s Wherever Wi-Fi, Fast Board and e-Concierge Guest Service, PDA Web Check-in is just one more way Hyatt is making travel easier for its most loyal guests.”

How Hyatt’s PDA Web Check-In Works:
1. On the day of arrival, a guest may visit and enter a
reservation code or Hyatt Gold Passport number. The PDA Web Check-in user
interface is similar to Web Check-in, but is adjusted so guests can easily
view on a small, handheld screen.

2. The guest clicks on the Hyatt Web Check-in icon next to the appropriate
reservation and follows the simple steps as indicated (same as steps of
Web Check-in: selecting a time of check-in, bed type, choice of accruing
Hyatt Gold Passport points or airline miles, etc.).

3. A guest may request an arrival time as early as 11:00 a.m. local hotel
time; however, Hyatt Web Check-in must occur at least two (2) hours prior

4. The guest enters credit card information and agrees to Terms &
Conditions page.

5. Check-in receipt page appears on the guest’s PDA.

6. Upon arrival to the hotel, the guest proceeds to the Hyatt Express
Check-in Kiosk or the hotel front desk to retrieve a key.

7. When travelers make a reservation through, they will receive
an e-mail 72 hours prior to arrival with confirmation details followed by a
reminder e-mail on the day of arrival with a direct link to the Hyatt Web
Check-in page.

About Hyatt Hotels & Resorts:

There are 216 hotels and resorts (over 90,000 rooms) in 44 countries around the world, operating under the Hyatt, Hyatt Regency, Grand Hyatt and Park Hyatt brands. Currently, there are an additional 31 Hyatt hotels and resorts under development, including 12 new hotels in China. Hyatt Corporation (domestic U.S., Canada and Caribbean hotels) and Hyatt International Corporation (international properties) are subsidiaries of Chicago-based Global Hyatt Corporation. Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc. (timeshare and fractional residential product), Hyatt Equities, L.L.C. (hotel ownership), Select Hotel Group, L.L.C. (which owns, operates and franchises AmeriSuites Hotels, Hyatt Place and Hyatt Summerfield Suite Hotels) and U.S. Franchise Systems, Inc. (which franchises Hawthorn Suites and Microtel Inns and Suites).

From the U.S. and Canada reservations for any Hyatt Hotel worldwide may be obtained by calling 1-800-233-1234 or logging onto

*Forrester Research

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